We warrant that all products will be free from defects in materials and workmanship for a period of one (1) year. We reserve the right to repair or replace the defective products at our option. This warranty does not apply to failure of the products due to misuse, abuse, accident, or neglect. A Return Material Authorization (RMA) must be obtained from Newlight Photonics before the materials can be returned. We do not accept goods returned without the RMA number.
Wrong product(s) or wrong quantity of product(s), product damage, and product shortages must be reported (with digital photos, if available) to us within ten (10) business days from delivery. No claims will be honored after ten days.